Patient Account Representative
Company: Neuropsychiatric Hospitals
Location: South Bend
Posted on: May 9, 2024
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Job Description:
About Us:*_HEALING THE BODY AND MIND._*Founded fifteen (15)
years ago, NeuroPsychiatric Hospitals is the largest hospital
system in the nation providing care to patients with both
neurological and medical needs. We are unique in that we serve a
population which others have been previously been unable to,
largely due the patients underlying medial issues. Our facilities
maintain an inter-disciplinary focus using a multi-specialty
approach for both neuropsychiatric and complex medical care issues.
This proven approach provides unrivaled quality care for all of our
patients. We have multiple locations throughout the United States
and are continuing to add locations to ensure better access to our
unique model of care.Overview:NeuroPsychiatric Hospitals is looking
for a Patient Account Representative at our *Corporate Office in
South Bend, IN. *NPH is the national leader in providing medical
and neurobehavioral care to patients in acute psychiatric distress.
You will be joining a team of rock star staff who provide
exceptional, patient-centered care and understand our patients are
always our number one priority! The Patient Account Representative
will coordinate third-party billing and the application of payments
for the hospital system. The position requires extensive contact
with Clinical staff, HIM staff and other Hospital personnel and
frequent contact with patients and/or their representatives
concerning patient accounts. Routine contact with insurance
carriers, local companies, and physicians office and periodic
contact with other hospital departments and collection agencies is
also necessary. Records necessary personal information, secures
required signatures, prepares and supplies patient data to various
hospital departments. To process and follow up on all billing,
review remittance advice forms to verify proper reimbursement, and
to make adjustments as necessary.*Benefits of joining NPH as a
**Patient Account Representative** Competitive pay rates* Medical,
Dental, and Vision Insurance* NPH 401(k) plan with up to 4% Company
match* Employee Assistance Program (EAP) Programs* Generous PTO and
Time Off Policy* Special tuition offers through Capella University*
Work/life balance with great professional growth opportunities*
Employee Discounts through LifeMartResponsibilities:* Performs such
pre-admitting activities as:* Screening insurance information to
identify patients requiring preadmission approval from third-party
payors ; verifying that approval has been obtained* Explaining
hospital policies and answering patient inquiries.* Notifies
certain insurance companies on daily basis of the admission of
their subscribers, and logs notification made.* Coordinates the
insurance billing function of the hospital system.* Coordinates the
proper application of patient, insurance, and other payments for
the hospital system.* Performs Billing Clerk and Cashier duties as
needed.* Coordinates and performs insurance follow-up procedures.*
Prepares weekly and monthly reports on third-party billings,
accounts pending diagnosis, and late charges.* Checks to ensure
that hospital records for patients include all information required
for reimbursement.* Verifies correct coding to ensure prompt
payment.* Inputs correct billing information and transmits
electronically to all insurance carriers.* Prepares and sends out
paper claims as needed.* Prepares and provides itemized statements
as requested by insurance companies, patients, and their
representatives.* Makes adjustments to hospital bills subsequent to
approval of CFO.* Prepares weekly and monthly reports of billing
for the Chief Financial Officer as directed.* Floats to other
departments and facilities as assigned and directed.* Maintains a
professional approach with confidentiality. Assures protection and
privacy of health information as attained through written,
electronic or oral disclosures.* Displays concern and initiative.
Is resourceful and calm in emergencies.* Is prompt and efficient
with minimal absences.* Cooperates and maintains good rapport with
nursing staff, medical staff, other departments, and visitors.*
Seeks guidance and remains knowledgeable of, and complies with, all
applicable federal and state laws, as well as hospital polices that
apply to assigned duties.* Complies with hospital expectations
regarding ethical behavior and standards of conduct.* Complies with
federal and hospital requirements in the areas of protected health
information and patient privacy.* Understands and adheres to NPHs
compliance standards as they appear in NPHs Corporate Compliance
Policy, Code of Conduct and Conflict of Interest Policy* Keeps
abreast of all pertinent federal, state and hospital regulations,
laws and policies as they presently exist and as they change or are
modified.Qualifications:* High School diploma or GED. College
degree preferred.* Prefer 3 years of previous Hospital Business
Office experience in billing and collections.* Goal driven and must
be able to work in a fast paced environment.* Must have strong
verbal and written communication skills.* Excellent organization
skills and attention to detail. Proven experience billing and
collecting for commercial, Medicare, Medicaid and patient payers.*
Effective claim follow up and appeals process.* Proficient in MS
Word and Excel, with familiarity of billing software.Job Type:
Full-timeby Jobble
Keywords: Neuropsychiatric Hospitals, Mishawaka , Patient Account Representative, Other , South Bend, Indiana
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