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Sr. Program Manager

Company: Mindteck
Location: Mishawaka
Posted on: June 20, 2022

Job Description:

Job DescriptionSr. Program ManagerLocation: Mishawaka, Indiana (customer location) Local resources desired.This is a remote position. However it is possible that some travel to the customer site will be required through the course of this project.Summary:We are looking for an experienced Program Manager now to lead a large, complex Greenlake program from end-to-end starting in the pursuit stage. This resource is needed to join in the pursuit stage and work through delivery. We expect the pursuit time to last 2 months prior to formal award and engagement.This position is for a Program Manager with 3 to 5 years of experience managing large, complex data center/digital transformation programs within a Service Integration and outsourcing framework.Must be strong in the following areas: Change management Risk management Program financial management and reportingKey focus areas to include: Migrations (platform, data, application) Container and Cloud Big Data and AI AutomationSkills Required: Certifications expected include PMP, PgPM, Scrum, Agile and ITSMResponsibilities will include leading delivery of all high value and in- scope contracted services across all involved service delivery towers ensuring that performance goals and cost commitments are met. The role requires a seasoned PgPM with a technical background. The PgPM works with business partners and vendors using their leadership skills and technical knowledge to develop, implement and lead a customer centric Account Service Team (AST) deployment and operational model driving best-in-class TCE and Quality. The PgPM promotes Customer Satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery, identifying and driving transformation optimization while managing scope, resources, cost of delivery and coordination. The PGPM understands the client at the local, country, region and WW level to analyze delivery requirements, contribute to client's strategic business plan, and create incremental revenue opportunities. The PgPM owns the cost expense within the account and actively seeks opportunities to drive down the cost of delivery. The PgPM manages overall delivery commitments to the customer as the single point of delivery accountability within each account for meeting delivery targets, service excellence, and operating within the Plan of Record financial model and is the principal contact for all service operational and tactical issues for the client and the company delivery organizations.

Keywords: Mindteck, Mishawaka , Sr. Program Manager, Executive , Mishawaka, Indiana

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