Sr. Program Manager
Company: Mindteck
Location: Mishawaka
Posted on: June 20, 2022
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Job Description:
Job DescriptionSr. Program ManagerLocation: Mishawaka, Indiana
(customer location) Local resources desired.This is a remote
position. However it is possible that some travel to the customer
site will be required through the course of this project.Summary:We
are looking for an experienced Program Manager now to lead a large,
complex Greenlake program from end-to-end starting in the pursuit
stage. This resource is needed to join in the pursuit stage and
work through delivery. We expect the pursuit time to last 2 months
prior to formal award and engagement.This position is for a Program
Manager with 3 to 5 years of experience managing large, complex
data center/digital transformation programs within a Service
Integration and outsourcing framework.Must be strong in the
following areas: Change management Risk management Program
financial management and reportingKey focus areas to include:
Migrations (platform, data, application) Container and Cloud Big
Data and AI AutomationSkills Required: Certifications expected
include PMP, PgPM, Scrum, Agile and ITSMResponsibilities will
include leading delivery of all high value and in- scope contracted
services across all involved service delivery towers ensuring that
performance goals and cost commitments are met. The role requires a
seasoned PgPM with a technical background. The PgPM works with
business partners and vendors using their leadership skills and
technical knowledge to develop, implement and lead a customer
centric Account Service Team (AST) deployment and operational model
driving best-in-class TCE and Quality. The PgPM promotes Customer
Satisfaction through efficient, effective delivery of services
proactively managing issues that could impact service delivery,
identifying and driving transformation optimization while managing
scope, resources, cost of delivery and coordination. The PGPM
understands the client at the local, country, region and WW level
to analyze delivery requirements, contribute to client's strategic
business plan, and create incremental revenue opportunities. The
PgPM owns the cost expense within the account and actively seeks
opportunities to drive down the cost of delivery. The PgPM manages
overall delivery commitments to the customer as the single point of
delivery accountability within each account for meeting delivery
targets, service excellence, and operating within the Plan of
Record financial model and is the principal contact for all service
operational and tactical issues for the client and the company
delivery organizations.
Keywords: Mindteck, Mishawaka , Sr. Program Manager, Executive , Mishawaka, Indiana
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