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Manager, Emergency Services - Full Time - Mishawaka

Company: Saint Joseph Health System
Location: Mishawaka
Posted on: June 14, 2019

Job Description:

JOB SUMMARY Responsible for the 24-hour operation of the Emergency Services department. Selects, develops, and maintains a team of competent staff. Holds self and team accountable for achieving a high level of quality of care, customer service, and employee and physician satisfaction. Responsible for achieving established financial budget outcomes. JOB DUTIES 1.--Actively demonstrates the organization's mission and core values, and conducts oneself at all times in a manner consistent with these values. 2.--Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information. 3.--Develops, secures approval of, implements, monitors adher--ence to, and administers departmental policies and proce--dures, and ensures they are in compliance with all federal and state laws and regulations. 4.--Recommends and implements agreed-upon long and short term departmental goals and objectives in order to enhance depart--ment services. These goals are aligned with corporate goals and objectives. 5.--Prepares, secures approval of, and administers departmental capital expense and operating budgets. Monitors adherence to budgets and initiates corrective action as necessary. 6.--Interviews, hires, evaluate the performance of, and when necessary, disciplines and discharges associates. Provides guidance and direction to supervisors in resolving complex employee relation's matters. 7.--Develops and maintains a quality control program, ensuring department functions in accordance with all Hospital standards, government and accrediting agency regulations, and the like. 8.--Works in conjunction with customer service representative and PI to resolve customer service issues, billing concerns, and maintain high customer relations at all times. 9.--Duties & responsibilities include accuracy of documenting services and supplies provided to patients, including those that may produce patient charges. If designated as a "Revenue Lead", additional responsibilities will include revenue reconciliation and charge-error correction as specified by departmental process and hospital policy. 10.--Manages subordinates in respective department(s). Is responsible for the overall direction, coordination, and evaluation of these department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 11.--Performs other duties consistent with purpose of job as directed. JOB SPECIFICATIONS AND CORE COMPETENCIES Education: Graduate of an approved school of nursing. Knowledge of healthcare and nursing management practices that are normally acquired through a Bachelor's of Nursing degree.-- Licensure: RN Indiana license. Experience: Three years experience in Emergency services. Management or supervisory experience preferred. Other Job Requirements: Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

Keywords: Saint Joseph Health System, Mishawaka , Manager, Emergency Services - Full Time - Mishawaka, Executive , Mishawaka, Indiana

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