Medical Assistant
Company: Saint Joseph Health System
Location: Mishawaka
Posted on: January 21, 2023
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Job Description:
Employment Type:Full timeShift:Description:JOB SUMMARYAssists
the ambulatory care setting physician or other professional
healthcare provider with the administration of direct and indirect
patient care. Performs basic medical assisting procedures necessary
to provide for care, comfort and safety of patients.JOB DUTIES1.
Actively demonstrates the organization's mission and core values,
and conducts oneself at all times in a manner consistent with these
values.2. Knows and adheres to all laws and regulations pertaining
to patient health, safety and medical information.3. Accurately
assesses patient symptoms, reactions, and physical condition and
records data in the medical record. Documents vital signs and any
other measures indicated by the condition or diagnosis of the
patient per office protocol.4. Evaluates acute patient telephone
calls and adds to daily schedule as appropriate. Provides
counseling and/or direction to patient based on
physician/healthcare provider preference or after consultation with
provider.5. Performs office laboratory procedures, which may
include assisting with collection, testing, handling, transporting,
and documenting of specimens.6. Properly sets up exam room and
prepares patients for examinations and procedures. Assists with
procedures and examinations per physician/healthcare provider
preference, i.e. gynecological exams, minor surgeries,
electrocautery, biopsies, sigmoidoscopies, casting, sterile
technique procedures, and specimen preparation.7. Demonstrates the
ability to perform responsibly in emergency situations based on the
assessed needs of the patient.8. Ability to identify a wide range
of patient problems by having demonstrated age-specific
competencies, and communicates patient needs to appropriate
physician/healthcare provider and provide follow-up when
indicated.9. Documents assessments, telephone calls, medication
renewals, etc. in the medical record per established guidelines.
Maintains the medical record by filing/scanning test results,
charting lab results, and other filing as indicated.10. Performs
selective clinical procedures as approved by policy and maintains
appropriate knowledge and skill level. Examples: medication
preparation and administration, dressing applications, suture
removals, first aid, vision screening, audiometry, non-stress test,
EKG, irrigations, etc.11. Communicates with patients and visitors
in a professional, courteous, friendly and non-intimidating
manner.12. Schedules tests, admissions, etc. for patients with area
hospitals and facilities as ordered by the physician/healthcare
provider. In doing so, maintains a good rapport and cooperative
working relationship with all members of the office, other provider
offices, hospital services, and community agencies.13. Provides a
clean, safe environment for patients and associates. Assists in the
care, preparation and maintenance of supplies adhering to the
stewardship principals of the organization.14. Maintains knowledge
and skills of front office operations. Assists as necessary with
reception, medical records, scheduling and billing functions of the
office.15. Knowledgeable of third party payor policies and
procedures, documentation requirements, and patient instruction
procedures.16. Maintains scheduled office visits.17. Maintains
technological competencies, organization, and neatness in the work
area. Completes all mandatory in-services in required timeframe.
Regularly assists co-workers as needed. Utilizes resources in a
manner that reflects an understanding of proper stewardship.18.
Performs other duties consistent with purpose of job as
directed.JOB SPECIFICATIONS AND CORE COMPETENCIESEducation: High
school graduate or equivalent and/or graduate of: (1) a one-year
medical assistant program (2) an accredited two-year medical
assisting program. Previous experience/training in general medical
office skills and procedures. Proficient/knowledgeable in medical
terminology.Licensure: Certification and/or registration as a
medical assistant through AAMA, AMT, NCCT or NHA or able to obtain
within 90 days of hire. CPR certification required..Experience: One
to three years' experience in a medical or physician office
preferred. Basic business office, clinical skills, and computer
skills preferred.Other Job Requirements: Must be tactful in
handling patient problems often of a highly personal and
confidential nature. Must be able to maintain self-composure during
frustrating interpersonal situations. Sustained mental attention
required. Moderate to high levels of stress should be anticipated
on a daily basis. Must be able to respond and react to emergency
and changing situations calmly, professionally, and in an expedient
manner. Must be able to work without constant direct supervision.
Able to adjust communication skills to the level of the patient.May
need to occasionally travel to other SJPN locations within the
three county area.Assigned hours within your shift, starting time,
or days of work are subject to change based on departmental and/or
organizational needs.Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000
physicians and clinicians across 25 states. Because we serve
diverse populations, our colleagues are trained to recognize the
cultural beliefs, values, traditions, language preferences, and
health practices of the communities that we serve and to apply that
knowledge to produce positive health outcomes. We also recognize
that each of us has a different way of thinking and perceiving our
world and that these differences often lead to innovative
solutions.Our dedication to diversity includes a unified workforce
(through training and education, recruitment, retention, and
development), commitment and accountability, communication,
community partnerships, and supplier diversity.
Keywords: Saint Joseph Health System, Mishawaka , Medical Assistant , Healthcare , Mishawaka, Indiana
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