Assistant General Manager
Company: SpringHill Suites South Bend Mishawaka
Posted on: January 7, 2020
Does thriving at a fast-pace, relationship building, and navigating
dynamic business operations - to delight guests and exceed
financial goals - bring out your best self? Then,
Aimbridge/Interstate's Assistant General Manager position may be
your best next career move. What we are looking for: previous hotel
AGM experience and/or a minimum of 1 year as hotel Front Office
Manager and/or Housekeeping Manager (w/ Front Office knowledge).
Marriott Brand and/or other major comparable brand(s). You are a
self-starter, detailed orientated and a multi-task expert. This
role is a highly visible member of the property's Leadership Team,
serving as a key liaison for hotel guests and functions as a right
hand to the General Manager, while supporting Front Office
operations and other operating departments such as HSKP and
F&B. As Assistant General Manager, you will Oversee hotel
operations to ensure a safe, comfortable environment for guests to
enjoy and where associates can excel . Get out from behind the desk
to observe guest experiences and staff interactions. When
complications surface - and they will - make it right for the guest
and open channels for associates. Build and Foster Front Office
Staff. Create an environment that's engaging, where motivated
people want to join, learn, do their best, and advance. Lead a
diverse team by modeling the way, by empowering, and coaching
throughout the employment lifecycle maximizing the overall
efficiency and profitability of the hotel. Team up with Sales.
Brainstorm and implement occupancy and revenue boosting strategies.
Keep a pulse on operational and financial performance . Actively
participate in the budget process, and accurately forecast for
optimal staff and supply levels, maximum flow-through, and
exceptional guest experience Act as Manager on Duty , when duty
calls. Schedule flexibility and ability to work extended and/or
irregular hours to include nights, weekends and holidays.
Fundamentals A four-year degree or equivalent education or
experience, plus two to three years' in hotel company related
position, with discipline-specific operations knowledge and
supervisory experience is required. Verbal and written English
language proficiency is required, with a second language helpful.
You must be able to handle cash or credit transactions and have
Microsoft Office and Excel proficiency. General office equipment
and switchboard operation knowledge is expected. Interstate Hotels
& Resorts is an equal opportunity employer. All applicants will be
considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status. Click here and here to
navigate to the "EEO is the Law" poster and supplement. If you need
accommodation for any part of the employment process because of a
medical condition or disability, please call (703) 387-3888 or
email ADA.Assistance@interstatehotels.com with the nature of your
accommodation request and include the Hotel location and title of
the job opening. Please allow one (1) business day for a reply.
Keywords: SpringHill Suites South Bend Mishawaka, Mishawaka , Assistant General Manager, Hospitality & Tourism , Mishawaka, Indiana
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