Public Area Attendant (Housekeeping)
Company: Diamond Resorts
Location: Mishawaka
Posted on: January 13, 2021
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Job Description:
JOB SUMMARYUnder general supervision, the Public Area Attendant
performs guests service needs and cleaning tasks in public areas
and other locations assigned in accordance with Company policies
and procedures, federal, state, and local authority guidelines
ensuring a clean, sanitary and inviting resort for all
guests.ESSENTIAL JOB FUNCTIONS* Performs cleaning tasks in all
public areas of the resort.* Maintains proper cleaning supplies.*
Ensures all closets are properly stocked.* Assists with inventories
of linen and housewares.* Provides assistance to guest requests or
concerns, may require esclation to management.* Assists in
maintaining a safe work environment for all team members and guests
through visual inspection of common area(s) during shift.* Reports
all maintenance deficiencis in common area(s) by maintaining
communications with the Facilities department providing a written
work order or input into the Asgard system.* Maintains daily log of
duties performed during the course of each shift.* Reads,
understands and performs daily tasks according to QA (Quality
Assurance) standards.* Completes all required Company trainings and
compliance courses as assigned.* Adheres to Company standards and
maintains compliance with all policies and procedures. * Performs
other related duties as assigned. EDUCATION* High School Diploma or
equivalent. EXPERIENCE* No prior experience or training required.*
No supervisory experience required.SUPERVISORY RESPONSIBILITIES*
This position does not include any supervisory responsibilities.
LICENSE & CERTIFICATIONS* This position does not require licenses
or certifications.SKILLS & ABILITIESThis position requires the
capability to understand and follow both oral and written
directions as well as knowledge and usage of correct business
English and office practices. Must be able to communicate
effectively with others, analyze and resolve problems, maintain
effective working relationships, and interact successfully with
internal and external customers.Specific skills and abilities
include, but are not limited to the following:* Excellent customer
service skills.* Ability to take initiative and effectively adapt
to changes.* Recognizes an emergency situation and takes
appropriate action.* Able to establish and maintain a cooperative
working relation.* Able to perform a variety of duties, often
changing from one task to another of a different nature, with
impending deadlines and/or established timeframes.* Performs well
with frequent interruptions and/or distractions.
Keywords: Diamond Resorts, Mishawaka , Public Area Attendant (Housekeeping), Hospitality & Tourism , Mishawaka, Indiana
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