Member Assist Cart Attendant
Company: Wal-Mart Stores, Inc.
Location: Mishawaka
Posted on: August 6, 2022
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Job Description:
Location MISHAWAKA, IN Career Area Customer Service and Call
Center Job Function Customer Service and Call Center Employment
Type Regular/Permanent Position Type Hourly Requisition WD176723
What you'll do at Position Summary...We are looking for people who
take pride in their work to join our team. You help shape our
member's entire shopping experience by giving them a positive first
and last the member assist - cart attendant role, you are
responsible for ensuring members see a well-kept parking lot which
includes helping members with their purchases, and ensure there are
carts ready and available. You will also assist our members with
their club pick up orders, helping them load their vehicles, and
support creating a great member experience. This means you are
constantly on your feet and on the go. Rain or shine, sleet or
snow, our members count on you.You will sweep us off our feet
if:--- You thrive in fast-paced environments--- You're a
multi-tasker at heart--- You keep member satisfaction as your top
priority--- You can stand for long periods of time while assisting
members quickly and accurately--- You're a problem solver who
tackles obstacles head-on to ensure each task is completed with
excellenceYou will make an impact by:--- Maintaining a positive
attitude by smiling, greeting and thanking members --- Providing
exceptional customer service to members across the club as needed,
answering any questions they may have--- Maintaining a clean, neat,
and member-ready areaThe member assistant - cart attendant is a
great way to start a fulfilling career at Sam's Club. Apply nowThe
above information has been designed to indicate the general nature
and level of work performed in the role. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full job description can be made
available as part of the hiring process.What you'll do...Ensures
club pick up orders are filled by contacting members to notify when
pickup time is delayed; informing members when products are
unavailable (for example, out of stock); offering members
alternative product options when needed; ensuring products are
selected and packaged according to company policies and procedures;
ensuring items are dispensed when members arrive for pickup;
resolving member issues and concerns; and promoting the company's
products and services.Maintains safety of facility according to
company policies and procedures by conducting safety sweeps;
following procedures for handling merchandise; and correcting and
reporting unsafe situations to facility management.Provides member
service by acknowledging the member and identifying member needs;
assisting members with purchasing decisions; processing member
purchases; assisting with payments according to company policies
and procedures for different membership and payment types;
utilizing cash registers to assist members with transactions;
locating and organizing merchandise; zoning the designated areas;
resolving member issues and concerns; promoting the company's
products and services; organizing and maintaining availability of
carts/flatbeds; assisting members with transporting items;
utilizing cart retrieval equipment according to company policies
and procedures; and maintaining parking lot plies with company
policies, procedures, and standards of ethics and integrity by
implementing related action plans; using the Open Door Policy; and
applying these in executing business processes and pletes work
assignments and priorities by using policies, data, and resources;
collaborating with managers, co-workers, customers, and other
business partners; identifying priorities, deadlines, and
expectations; carrying out tasks; communicating progress and
information; determining and recommending ways to address
improvement opportunities; and adapting to and learning from
change, difficulties, and feedback.Minimum
Qualifications...Outlined below are the required minimum
qualifications for this position. If none are listed, there are no
minimum qualifications. Preferred Qualifications...Outlined below
are the optional preferred qualifications for this position. If
none are listed, there are no preferred qualifications. Customer
Service, Retail experience including operating cash register,
Working with mobile retail applicationsPrimary Location...120
INDIAN RIDGE BLVD, MISHAWAKA, IN 46545-9033, United States of
America
Keywords: Wal-Mart Stores, Inc., Mishawaka , Member Assist Cart Attendant, Hospitality & Tourism , Mishawaka, Indiana
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