Retail Assistant Store Manager
Company: Shoe Carnival
Posted on: September 19, 2022
Ability to believe in our customer centered culture to deliver a
superior customer service experience.
The Assistant Store Manager assists with the daily operations of
the store and carries store keys to perform opening and closing
Demonstrates Total Customer Service Standards and leads by
Follows Loss Prevention guidelines to deter theft and manage
Manages daily responsibilities including sales and operational
plans, store and department standards, and safety and loss
Supervises associates and delegates tasks to ensure productivity,
assists in conflict resolution, coordinates meals/breaks, and
shares department successes and opportunities.
Assists with timely administration of progressive discipline,
interviews, timecard punch edits, report review, and
Ensures all claims of harassment and discrimination are immediately
Processes weekly truck shipments by unloading, scanning, detailing
case contents, and supervising product placement.
Assists in floor moves, merchandising, pricing, promotional
displays and store housekeeping to ensure execution of company
Trains associates to ensure consistent application of standards,
product placement and/or cash handling to include collecting
payments, and processing returns and exchanges.
Provides overrides, performs safe and till counts, and reconciles
3-5 years of retail sales or customer service experience.
Previous supervisory experience required; preferably in retail
Excellent verbal communication skills.
Excellent active listening skills.
Excellent sales and customer service skills.
Ability to execute the concept by understanding and applying
Ability to successfully complete Key Carrier Certification exam
within 60 days of hire or prior to promotion.
Ability to manage, train, and mentor associates to assure company
standards and processes are understood.
Ability to work flexible schedules including nights, weekends and
The Shoe Carnival, Inc. Total Rewards program offers eligible
associates highly competitive benefits, including the
Paid Time Off (Vacation & Sick Time)
Comprehensive Medical, Dental, & Vision Benefits
Flexible Spending Accounts
Life, Disability, and Voluntary Benefits
Employee Assistance Program
401(k) Retirement Plan
Employee Stock Purchase Plan
Employee & Family Discounts
Keywords: Shoe Carnival, Mishawaka , Retail Assistant Store Manager, Hospitality & Tourism , Mishawaka, Indiana
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