Shift Manager - Food and Beverage

Company: Bally's Corporation
Location: Chicago
Posted on: June 2, 2025

Job Description:

DescriptionWhy Bally's:Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:As Food and Beverage Shift Manager, you will Supervise restaurant activities and employees to ensure smooth and efficient service, ensuring staff meets service standards in the 24 hour outlet.
Responsibilities:* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations* Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the New York State Gaming Commission regulations* Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs* Maintains high food, service and health and safety standards* Responds to guest and employee needs and resolves complaints and issues* Inspects food outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards* Controls labor and operating expenses * Schedules and directs staff in the performance of work assignments. * Maintains high visibility during peak periods* Excellent written and communication skills * Ensuring all Guests receive superior service * Ability to work Flexible hours* Perform other duties as assigned
Qualifications:* Must be 21 years of age or older* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must be a high school graduate or equivalent* Must have two or more years related experience * Must be available to work flexible shifts, weekends, and holidays
What's in it for you:* Competitive Salary with annual performance reviews* Comprehensive health coverage plan that includes medical, dental, and vision* 401(K)/ Company Match* Access Perks and Childcare discounts* Target Salary Range: $60,000 -$65,000 per year
Physical Demands & Work Environment:* Frequently required to lift up to a maximum of 30 pounds * Regularly required to see, hear, talk, bend, twist, stand and walk; use hands to finger, handle, or feel; reach with hands and arms* Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy.* The work environment contains bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the notice from the Department of Labor.

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