MishawakaRecruiter
the smart solution for Mishawaka jobs

Remote Customer Service Retention Expert(English/Spanish)

Company: MommyJobsOnline
Location: Mishawaka
Posted on: November 7, 2018

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. How to apply: To get connected to this client please register to become an agent and click on https://jobseekeronboard.com/become-a-member-join-now/ and reference agent id code JSOBDonna when you sign up online. We will be in contact with you within 24 hrs via email. Please call today 1 (405) 586-8415 if you have further questions.

Keywords: MommyJobsOnline, Mishawaka , Remote Customer Service Retention Expert(English/Spanish), Hospitality & Tourism , Mishawaka, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver - Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Franklin Park
Posted on: 11/17/2018

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Employer is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Broadview
Posted on: 11/17/2018

Supermarket Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Saint John
Posted on: 11/17/2018


College Graduates - Executive Team Leader (Assistant Manager) - Pennsylvania/Delaware/Baltimore
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Chicago
Posted on: 11/17/2018

College Graduates - Executive Team Leader - Northeastern , PA
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Gary
Posted on: 11/17/2018

Current College Students - Restaurant Auditor, Chicago/Aurora, ($25/hr) - Fall 2018
Description: You will be visiting local and on campus fast food franchise branches in the above cities, and ordering a FULL MEAL from a list of five available meal options sorry, no vegetarian options . You will (more...)
Company: Shiftsmart
Location: Aurora
Posted on: 11/17/2018

Executive Assistant - BRE Hotels & Resorts
Description: US-IL-Chicago - US-FL-Boca RatonJob ID 2018-1291Category Administrative/Clerical br br The Executive Assistant will provide administrative and project support to approximately 5 SVP - level executives (more...)
Company: Revantage Corporate Services
Location: Chicago
Posted on: 11/17/2018

Seasonal Retail Sales Women's Shoes, Full Time: Oakbrook Center
Description: Job Overview: The Seasonal Women's Shoes Associate is responsible for providing outstanding customer service, and demonstrating superior product knowledge to customers during periods of high volume. To (more...)
Company: Macy's
Location: Oak Brook
Posted on: 11/17/2018

College Graduates - Executive Team Leader (Assistant Manager) - Western, NJ (Rockaway/Hackettstown)
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Gary
Posted on: 11/17/2018

42R Army Bandperson
Description: This is a job where you can rock out, chill out with few cool jazz numbers, or rouse the crowd as part of a marching band. If you re into music, make it into a career as a member of the Army National (more...)
Company: Army National Guard
Location: Chicago
Posted on: 11/17/2018

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Mishawaka RSS job feeds