Administrative Assistant I
Company: LanceSoft Inc
Posted on: June 6, 2021
***IEX Software experience is a must have
1. Daily running reports via AVAYA/Triton & IEX to obtain data
needed to reconcile Time and Attendance for representatives.
2. Review and verify information from the daily reports; verify
accuracy against source documents, policies for Shift Differential,
Pre-Shift coding; Approved Leaves, State Paid Sick Leaves, etc.
Ensures completion and accuracy of data recorded, accommodation
paperwork, and/or forms.
3. Reviews hours worked placed into Time Management system by the
BOT. Manually enters hours worked/FTO/Approved Leave & Shift
Differential into Time Management for exceptions not recorded the
4. Maintains records and data for approved accommodations
(FML/ADA/Short Term Disability/PLOA); corresponds with HRSC as
needed to ensure accuracy of information
5. Provides support to Management staff for business units to
include: FTO reconciliation; attendance infractions reconciliation;
Status Change/HREU; updates to Time Tracker due to Time Tracker
error or approved leave status changes; Personal Holiday tracking
for Part time employees; Maintenance of Sub-holiday spreadsheet;
ensures HR Support for coding Sub Holiday time off is
6. Timely response to email inquiries from representatives,
Management teams, WFM Scheduling & Intraday and HR Support.
7. Monitor voicemail for Call-Off Line for business units for
unplanned absence notifications; to include updating IEX schedules;
completing Exception code form or other forms required by business
8. Perform support related duties as requested. Work with System
developers; provide New Hire Training on Reliability Policy; new
training for Reliability employees; updating training materials,
Work Instructions and SOPs
Systems & Programs used:
Excel, Word, IEX; Avaya/Triton, Outlook, TEAMS
Will provide training for IEX/AVAYA/Triton and Call off Log
Keywords: LanceSoft Inc, Mishawaka , Administrative Assistant I, Other , Mishawaka, Indiana
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