Company: Shoe Carnival
Posted on: September 13, 2021
believe in our customer centered culture to deliver a superior
customer service experience.
The Shoe Carnival Store Manager assists the General Manager with
the daily operations of the store and carries store keys to perform
opening and closing responsibilities.
Total Customer Service Standards and leads by example.
in managing overall store operations to meet and exceed sales,
operational, and liquidation goals, and store and department
safety concerns, resolves customer issues, and follows Loss
Prevention guidelines to deter theft and manage
hiring decisions by assisting with active recruiting, interviewing,
and hiring the highest caliber associates available for in store
develops associates for growth in a manner that increases sales,
ensures customer satisfaction, and maintains training
delegating daily tasks to ensure productivity, provides conflict
resolution, and coordinates meals/breaks.
timely administration of progressive discipline, timecard punch
edits, store schedules, report review, and
claims of harassment and discrimination are immediately
stores are cleaned, maintained, and merchandised in accordance with
and ensures compliance of all cash handling procedures and provides
overrides, performs safe and till counts, and reconciles cash
years of supervisory experience or Bachelor's degree.
verbal communication skills.
active listening skills.
leadership, sales and customer service skills.
execute the concept by understanding and applying report(s)
successfully complete Key Carrier Certification exam within 60 days
of hire or prior to promotion and General Manager Certification
exam within 18 months of hire or promotion date.
manage, train, and mentor associates to assure company standards
and processes are met.
work flexible schedules including nights, weekends and
The Shoe Carnival, Inc. Total Rewards program offers eligible
associates highly competitive benefits, including the
Paid Time Off
(Vacation & Sick Time)
Medical, Dental, & Vision Benefits
Disability, and Voluntary Benefits
Stock Purchase Plan
Keywords: Shoe Carnival, Mishawaka , Store Manager, Other , Mishawaka, Indiana
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