Store Associate Part-Time
Company: Designer Brands (DSW, Camuto Group)
Location: Mishawaka
Posted on: January 17, 2023
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Job Description:
General SummaryStore Associates provide friendly service to
customers shopping in-store and those engaging through omni-channel
services. They assess the customer's needs and provide assistance
by executing the company's customer service model, always putting
the customer first. Store Associates will perform salesfloor and
warehouse functions throughout the store including assisting
customers, placing merchandise, completing on-line and in-store
transactions customer transactions, processing incoming shipment,
regular cleaning and maintenance. Store Associates must demonstrate
behaviors that align with the company values of Accountability,
Collaboration, Humility and Passion. Store Associates are brand
ambassadors and responsible for the end-to-end experience, from
online to store. Store Associates must comply with all policies and
procedures. Reports to: Store Manager and/or Co-Manager -Essential
Duties and Responsibilities:--- Customer Service - Greets every
customer with a helpful and friendly approach, reading customer
cues and matching their needs with your service level. Share the
benefits of the DSW Loyalty program, answer questions regarding
merchandise and complete the purchase through either in store sale
or digital order.--- Cashwrap - Complete customer transactions
while following DSW's policies and procedures. Responsible for
accuracy in counting money and providing change. Communicates
pricing information from receipt. Operates a calculator and enters
data via the register keyboard. --- Store Operations - Maintains a
neat, clean and safe environment for our internal and external
customers. This includes but is not limited to clearing trash from
the aisles, cashwrap, and stockroom, returning shoes back to where
they belong according to DSW standards, cleaning the associate
breakroom and public restrooms, vacuuming, cleaning mirrors and
front walkways along with any other housekeeping items deemed
necessary.--- Merchandising - Receives inbound freight, prepares
and places merchandise on the sales floor per DSW standards,
completes markdowns, maintains clearance standards and organizes
and maintains the stockroom.--- Fulfillment - Completes all
functions of the fulfillment process including locating items,
inspecting condition of product, packaging and label placement
ensuring readiness for pick up/delivery.--- Asset Protection -
Follows all asset protection policies and procedures.--- Personal
Development - Actively participates in daily team meetings and
ongoing training. Is open to and responsive to coaching and
feedback.--- Other Duties - Performs other duties as assigned by
the management team. -Required Skills:--- Professional, friendly
and respectful--- Customer service skills--- Ability to move with
tempo to meet time bound expectations--- Good written and verbal
communication skills--- Proficient in use of technology to
successfully engage in customer interactions (i.e. Tablet/Register,
Calculator, Register Keyboard)--- Must have the ability to spend up
to 100% of working time standing or walking around the store---
Lifting, including the ability to lift up to a maximum of 50 pounds
on an occasional to frequent basis -Experience:No previous retail
experience requiredSome High School EducationPreferred
QualificationsMinimum of 1 year of retail experience as Cashier,
Retail Floor Generalist, or Store Receiver is preferred
Keywords: Designer Brands (DSW, Camuto Group), Mishawaka , Store Associate Part-Time, Other , Mishawaka, Indiana
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