Assistant Store Manager - Merchandising
Company: Home Depot
Location: Grand Rapids
Posted on: April 1, 2026
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Job Description:
With a career at The Home Depot, you can be yourself and also be
part of something bigger. Position Purpose: Merchandising Assistant
Store Manager in Training (MASM-IT) will gain hands-on experience
in the key responsibilities and functions of a Specialty Assistant
Store Manager at The Home Depot. The MASM - it will undergo a
comprehensive training program that includes hands-on experience,
mentorship, and leadership development. Throughout their training,
MASMs in Training will become familiar with Manager on Duty duties
and will learn to oversee the various Merchandising departments
(Garden, Hardware, Lumber, Building Materials, Plumbing, and
Electrical) to ensure the successful execution of key programs that
enhance customer service, product availability, and store
presentation MASMs in Training will collaborate with the Store
Manager, Assistant Store Managers (ASMs), and Merchandising field
teams and learn to develop and implement strategies that boost
sales and profitability, creating actionable game plans for
departmental success, and ensuring smooth department operations.
MASM - ITs are expected to lead by example. Additionally, they have
a responsibility to uphold, maintain, and support all lawful
company policies and positions. During the MASM-IT training period,
which will be up to 6 weeks, you will be learning to execute MASM
key responsibilities. Key Responsibilities: 15% - Customer
Experience - Supervising Associates in the selling effort and lead
GET culture and set the example. Drive customer service and
associate engagement through the store; ensure Customer concerns
are solved effectively and take necessary actions to resolve
situations promptly 10% - Operations Management - Perform Opening,
Closing MOD and other whole store focus responsibilities. Adhere to
all Company policies and procedures and hold associates accountable
for following all Company policies and procedures. Command of store
standard operating procedures (SOP’s), especially those involving
Safety compliance and learn tactics to maintain process accuracy
and take steps to mitigate shrink 10% - Safety - Ensure self and
associates follow all safety and hazmat procedures and Safety
Matters guidelines at all times 15% - Sales and Productivity - Work
with key partners to plan merchandise placement, signing and
support stock integrity through inventory management. ASMs in
Training will learn how to maintain and operate all store equipment
and systems as well as how to manage daily financial operations.
50% - Training and Preparing for Assistant Manager Position -
Participate in a structured training program covering all aspects
of retail store management, including operations, customer service,
sales & profitability, and company policies and procedures. Learn
and demonstrate tactics to support key accountability: staffing and
scheduling, identifying and resolving stock deficiencies,
supervisor associates in selling behaviors, resolving customer
issues and concerns, and supporting service needs for both
installed sales/special orders and product sales. Learn and
demonstrate the performance management process, to include review
of associate performance and how to execute the associate
disciplinary process when necessary. Complete all assigned training
modules and assessments. Direct Manager/Direct Reports: This
Position typically reports to the Store Manager This Position has 0
Direct Reports Travel Requirements: Typically requires overnight
travel less than 5% of the time. Physical Requirements: Must
continuously stand or walk or regularly requires
lifting/handling/carrying material or equipment of moderate weight
(8-20 pounds). Working Conditions: Located in a comfortable indoor
area. Any unpleasant conditions would be infrequent and not
objectionable. Minimum Qualifications: Must be 18 years of age or
older Must be legally permitted to work in the United States
Preferred Qualifications: Demonstrated ability to collaborate and
work effectively with cross-functional teams Minimum Education: The
knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED. Preferred
Education: The knowledge, skills and abilities typically acquired
through the completion of a bachelor's degree program or equivalent
degree in a field of study related to the job. Minimum Years of
Work Experience: 1 Preferred Years of Work Experience: 3 Minimum
Leadership Experience: 3 Preferred Leadership Experience: 3
Certifications: None Competencies: Action Oriented Collaborates
Customer Focus Drives Results Resourcefulness For California,
Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca
(NY), Westchester County (NY), and Washington residents: The pay
range for this position is between $61,850 - $89,350
Keywords: Home Depot, Mishawaka , Assistant Store Manager - Merchandising, Retail - All , Grand Rapids, Indiana